Will I receive a renewal notice?
No. Once enrolled, the plan will continue unless you send a cancellation notice. All cancellations require a 30-day notice via email to email@example.com or by fax to (601) 956-3795.
What are my options for selecting an Effective Date?
Plan effective dates are always the 1st of the month. Incomplete enrollment forms or failure to submit the required initial premium amount may cause an initial delay in the issuance of insurance. We/BAI advise you not to cancel any other insurance or assume you are insured under the Group Dental Insurance Policy until you receive your Certificate of Coverage.
How to enroll without SSN?
The enrollment requires to have an SSN. However, if you don’t have an SSN yet and would like to purchase a dental insurance plan through us, you can email us at firstname.lastname@example.org, we could assign a temporary ID to you.
What is the deadline for enrollments?
There is no deadline to enroll. Applications submitted by the 20th of the month can become effective on the 1st of the following month. Any applications received after the 20th can become effective on the 1st of the second month.
When will my first payment be taken?
A non-refundable enrollment fee plus your first month’s premium is due at the time of enrollment. Banking/Saving account – Please allow up to 3 business days. Credit/Debit Card – Will be taken immediately.
Are cosmetic procedures covered?
This plan does not cover cosmetic procedures.
Is orthodontia covered?
Plans don’t cover adult orthodontics. But some plans have orthodontic benefits which are available for eligible dependent children.
Is there a waiting period?
Most of the plans have a 6-12 waiting period for major procedures except Dental for immediate coverage and the No Wait Plan, Renaissance MAX Choice plan etc.
Dose it belong to insurance?
Yes, Except Careington Discount Dental Plan. ( Careington’s savings plan provides you with discounted prices on Dental services and products; you will pay for services at the discounted price at the time services are received. )
Do I need to submit the claim by myself?
One of the advantages of visiting a network dentist is that he will file the claim on your behalf. However if services are provided by an out of network dentist, you may be required to file a claim yourself.
Who do I call for billing questions?
When will I receive my enrollment package and what will it include?
You will receive your enrollment package upon completion of enrollment and payment of applicable premiums/enrollment fees, or a few days before the selected effective date. The enrollment package will include your Certificate of Coverage and I.D. cards.
After sale service
Will I be able to cancel the dental plan after I have enrolled?
Yes, your coverage may be canceled within 30 days with written notice. All cancellations require a 30-day notice via email to email@example.com or by fax to (601) 956-3795.
Can I change my dentist once I am in the plan?
Yes, you may change your dentist at any time.
What if I need to make changes to my coverage (example: add or remove a dependent/spouse)?
You can call on 1-877-759-5726.